You can submit the following form to request an appointment with a staff member. Only one topic will be covered per session. Appointments are subject to librarian availability and preference is given to Harwich cardholders. Appointments are limited and patrons may request one appointment and one follow-up.
- Basic device overview (how to text, how to take pictures, change settings, etc.)
- Basic app/software overview
- General internet/research instruction
- Creating a new email account, email basics
- Privacy settings on social media and beyond
BAL Does Not Cover:
- Repairing broken, locked, or infected devices/apps
- Repairing/Restoring email accounts or email managers
- Setting up brand new devices
- Entering sensitive information for you (e.g. credit card information, social security number, online banking, etc.)
- Cannot provide medical, legal, and business advice or opinions
- Keyboarding, typing, or proofreading documents
Please allow 1-5 business days for a response. Thank you!